How we use cookies to refine your StackedPlateDining experience

Cookie Policy overview

StackedPlateDining is a premium Australian restaurant and social poker destination. Our website is designed as a refined, information-rich experience that helps you explore our dining, events, VIP lounge and hospitality services before you arrive in person.

To support this, we use cookies and similar technologies across https://stackedplatedining.com. Cookies allow the site to remember your preferences, understand how guests move through our pages, and provide a smooth journey from browsing menus to confirming a reservation or registering interest in our poker evenings.

This Cookie Policy outlines the types of cookies we use, how and why we use them, and the options you have to manage your preferences. It should be read together with our Privacy Policy, which explains how we handle personal information more broadly.

What are cookies?

Cookies are small text files that are placed on your computer, tablet or mobile device when you visit a website. They are widely used to make websites function properly, remember choices you make, and provide information to the website owner about how visitors interact with the site.

On the StackedPlateDining website, cookies help us:

• Deliver core features such as page navigation, secure areas and reservation forms.
• Remember preferences such as your region, language and cookie choices.
• Analyse how guests discover and move through our dining, events and VIP pages.
• Tailor content, messaging and calls-to-action so they remain relevant to your interests.

In addition to cookies, we may use similar technologies such as pixels, tags and scripts that function in a comparable way. For simplicity, we refer to all of these technologies collectively as “cookies” throughout this policy.

Types of cookies we use

We use a blend of essential and optional cookies to support a premium yet respectful online experience. The main categories are set out below.

Essential cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually set in response to actions you take on the site, such as requesting pages, submitting forms or setting your privacy preferences.

• Keeping your session active as you move between dining, events, lounge and reservation pages.
• Remembering choices that are required for the site to operate, such as your cookie consent state.
• Helping to secure forms and reduce misuse, including enquiries and reservation requests.

You can set your browser to block or alert you about these cookies, but some parts of the site may then not work correctly.

Performance and analytics cookies

Performance cookies help us understand how guests interact with the site so we can refine content and navigation. The information collected is aggregated and does not directly identify you.

• Measuring which pages are visited most often (for example, Dining, Events, VIP Lounge or Reservations).
• Understanding how guests arrive at our site, such as through search engines or external articles.
• Monitoring site performance, loading times and technical errors so we can keep the experience smooth.

Functional cookies

Functional cookies enable the website to provide improved personalisation and convenience. They may be set by us or by third-party providers whose services we have added to our pages.

• Remembering details you have entered into forms so you do not need to retype them across steps.
• Storing preferences such as your selected booking date or party size during your visit.
• Supporting embedded content, such as videos or interactive maps that showcase our venue.

Targeting and marketing cookies

Targeting cookies may be set through our site by advertising or social media partners. They are used to build a profile of your interests so we can present more relevant communications and measure the effectiveness of our campaigns.

• Supporting carefully curated campaigns that highlight seasonal menus and key poker tournaments.
• Enabling you to share content or follow our social presence directly from our website.
• Ensuring that marketing you see is measured and refined in a responsible, privacy-conscious way.

If you do not allow these cookies, you will still see advertising, but it may be less relevant to your interests.

How we use cookies

Cookies help us create an online experience that feels as considered as a visit to our venue. They support the following key activities across the StackedPlateDining website:

Supporting reservations and enquiries

We use cookies to keep reservation and enquiry processes stable and intuitive, including:

• Maintaining your progress as you move through forms on the Reservations or Contact Us pages.
• Remembering fields temporarily during a session so you can navigate back without losing details.
• Helping to reduce duplicate submissions and detect unusual or malicious activity.

Personalising content and journeys

Where permitted, we use cookies to gently personalise your browsing experience, for example by:

• Highlighting relevant sections such as Private Functions or VIP Lounge if you frequently explore event-focused content.
• Remembering the last section you visited so we can make it easier to pick up where you left off.
• Displaying tailored calls-to-action, such as an invitation to book into upcoming tournaments on the Events page.

Analysing site usage and improving design

Performance cookies help us understand how our audience interacts with the site so we can refine it over time. This includes:

• Reviewing which pages and navigation paths are most popular among guests from across Australia.
• Assessing which content formats (for example, infographics, galleries or editorial sections) best support your decision-making.
• Monitoring how guests access the site across devices, so we can continue to optimise for mobile and tablet use.

Enhancing hospitality and poker event services

We also use cookies to support our hospitality, events and VIP offerings, such as:

• Understanding interest in live tournaments, private tables and VIP packages to improve our event calendar.
• Measuring how guests engage with announcements, offers or news updates across the site.
• Ensuring that our online presence accurately represents the relaxed luxury and exclusivity of your in-venue experience.

Managing your cookie preferences

We respect your choice over how cookies are used. You can manage your preferences in several ways.

Site-level controls

Where provided, our on-site cookie banner or controls allow you to accept or adjust non-essential cookies, such as performance, functional and targeting cookies. Essential cookies will continue to operate as they are necessary for the site to function.

Browser settings

You can also configure your web browser to block or delete cookies set by our site and others. Each browser is different, but you can usually find cookie settings in the preferences or privacy section of your browser.

For guidance, you may wish to consult the help pages for your browser provider (for example, Chrome, Safari, Firefox or Edge) and follow their instructions for:

• Viewing existing cookies on your device.
• Clearing cookies for a specific site or all sites.
• Blocking or limiting cookie usage in future.

Impact of disabling cookies

If you limit or disable certain cookies, especially essential or functional cookies, some parts of the StackedPlateDining website may not operate as intended. This may affect your ability to:

• Use the full functionality of our online Reservations pathways.
• Submit or manage enquiries through the Contact Us page.
• Experience consistent personalisation across our Dining, Events and VIP Lounge content.

Even if you choose to disable cookies, you are warmly welcome to contact our team directly via the Contact Us page to make reservations or request information.

Third-party cookies

Some cookies on the StackedPlateDining website are set by third-party providers. These services help us host media, understand site performance and showcase our venue in a rich, engaging way.

Third-party cookies may be set when you:

• View embedded videos or interactive content highlighting our restaurant, lounge or tournaments.
• Engage with social media features, such as sharing content or viewing integrated feeds.
• Interact with mapping or location tools that help you plan your visit to our venue.

These providers may use their cookies independently in line with their own privacy and cookie policies. We encourage you to review the policies of any third-party services you use via our site to understand how they may process your data.

We aim to work only with partners that align with our standards for security, privacy and guest experience, and we regularly review the third-party services used on our site.

Data privacy and security

Protecting your information is central to the way we operate. Cookie-related data is handled with care and in accordance with applicable Australian privacy laws and guidance.

In particular:

• We limit cookie data to what is necessary for clearly defined purposes, such as security, performance and service improvement.
• Where possible, analytics data is aggregated or pseudonymised, reducing the likelihood that it can be linked to you as an individual.
• We use technical and organisational safeguards to help protect cookie data from unauthorised access, alteration or misuse.
• We review our digital environment regularly to help ensure that our use of cookies remains appropriate and proportionate.

For more detail on how we collect, use and protect personal information more broadly, please refer to our Privacy Policy.

How to contact us about cookies

If you have any questions, concerns or requests regarding this Cookie Policy or our approach to privacy, we invite you to contact the StackedPlateDining team.

You can reach us by submitting an enquiry through our Contact Us page, where you can outline your query and preferred method of response. Our team will review your request and respond as promptly as possible.

When contacting us about cookies, it can be helpful to include:

• Details of the device and browser you are using.
• Any relevant page URLs (for example, the Events or Reservations pages).
• A brief description of your question or concern.

We are committed to handling all privacy and cookie-related enquiries with care, discretion and respect.

Policy updates

We may update this Cookie Policy from time to time to reflect changes in technology, our services, legal requirements or our approach to privacy. Any updated version will be published on this page with an adjusted effective date where relevant.

We encourage you to review this Cookie Policy periodically so you remain informed about how we use cookies to support your experience across the StackedPlateDining website.

Your continued use of the site after any changes have been posted will constitute acceptance of those changes, provided they are consistent with applicable law. If we make material changes, we may also highlight them in a notice on our site or through other appropriate channels.

If you decide to adjust your cookie settings after reviewing this policy, you can do so via your browser controls or any on-site cookie preferences provided, and you are always welcome to contact us via the Contact Us page.